I understand Discord is their "primary" form of communication, but it's not hard to send out an email to everyone with an account. I saw the price changes spammed over and over - but the shut down I saw once, a month ago, and then it disappeared up the Announcements board (with a load of other announcements below it). I turn off notifications for the Discord except for tags - so I see messages, messages I'm tagged in and that's it. I would with US Servers, and USD prices, it would be 20th in the US? Surely a courtesy email would have been nice?Īnd also updating the invoice to reflect both the 20th, and also advising what time zone this was.
I guess the issue is that (and I'm sure I'm not the only one) I don't use Discord much. Much more reliable streams in that price range. Users only receive their invoice 5 days before the due date, so anybody who had a renew date between 25-30th it was impossible to renew for the Christmas period.įurther - they decided that when they said "shutting down from the 20th" they were referring to the 20th in New Zealand time? Meanwhile UK, US and basically every other country in the world it's still the 19th, yet they can't renew?Īnyway - long story short, now that they're USD7, I definitely don't recommend this service. But my invoice sent from them still said the due date was the 22nd (if they can spam messages in their Discord, surely they can amend invoices - or at least put a notice in them). The shut down was announced and pinned (and then disappeared to the top of Announcements under a load of more current ones), the price hike spammed as an message basically daily. Their only communication around these were on their Discord - which is fair enough, it's their main communication channel. I found I got less bufferring and definitely less channel down time with my other provider.Īrea 51 have now announced a price hike to USD7/month, along with shutting down from the 20th to the 30th of December to apparently 'setup' the pay increase or some such. The NRL channels constantly go down or end up in a loop (and when reported they often say "there is no match on anyway" but I wanted the channel for more than just matches), so I ended up finding another provider with NRL channel in any case. I used this service as they were generally cheaper than others (USD5 per month) and because they had NRL channels. Don't want this to come across as a bitter ex-subscriber - but I had this service as my back up for nearly a year, so think that's a decent sample space.
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